Returns & Exchanges
At BBASkincare, we want you to be completely satisfied with your glow. If you are not happy with your purchase, we offer a 30-day return policy for unused products in their original packaging.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original boxes, ensuring all seals are intact, and include your printed order confirmation inside the parcel.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of authorization.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing